TELEPHONE MEETS SERVICE
NEXTTOP - YOUR PERSONAL COMMUNICATION CENTRE!
Our inbound telephone service is more than just answering calls.
We are your extended hand, there for you and your customers - close and personal. As a local company in Münsterland, we attach great importance to personal relationships and offer you individualised support that stands out from the standard in the industry.
SERVICE
INBOUND
OFFICE
SERVICE
CUSTOMER
ACQUISITION
SATIS-
FACTION
WHAT ADDED VALUE DOES A TELEPHONE SERVICE OFFER?
GUARANTEED AVAILABILITY 24/7 - AT THE HIGHEST LEVEL
Haven't you often wished that someone would answer your calls professionally while you can concentrate on your business?
Or that your customers have the feeling that they are talking to a real person - not an anonymous call centre voice?
NEXTTOP OFFERS YOU EXACTLY THAT:
GENUINE, PERSONALISED SUPPORT
No automated announcements - with us, your customer speaks to a real contact person.
CUSTOMER SATISFACTION
We make sure that your customers feel heard and understood - in every situation.
TIME SAVING
Leave the telephone communication to us while you concentrate
on growing your business.
FLEXIBILITY
We are there for you around the clock - even outside normal business hours.
RELIEF FOR YOUR TEAM
Efficiently reduce your team's workload, leaving more time for value-adding activities.
AN ANSWERING MACHINE LISTENS - WE REALLY LISTEN!
Your customers deserve a voice they can trust.
WE ARE HAPPY TO OFFER YOU INDIVIDUAL SOLUTIONS FOR DIALOGUE WITH YOUR CUSTOMERS.